We help banks, lenders and payment providers investigate threats to customer-facing systems and rehearse decisions about service disruption.
A customer waiting for a salary payment experiences an outage differently from someone checking a statement. Both may depend on the same identity provider, payments processor or banking platform. We start with the services your customers rely on, map the dependencies with your team and agree who can act when something goes wrong.
Our SOC can bring together agreed identity, endpoint and cloud logs. Analysts trace the activity, explain what the evidence shows and escalate to the person authorised to act. Your fraud and security teams decide together where an investigation belongs.
Managed detection and responseWe can run a tabletop exercise around a processor outage or compromised administrator account. Operations, technology and customer teams practise when to escalate, how to communicate and which service to restore first.
Compliance and risk managementA virtual CISO can help service owners relate test findings to customer impact, record outstanding risks and agree actions. For firms working to impact tolerances, that evidence can inform the next resilience review.
Virtual CISO supportYOUR NEXT STEP
Tell us which service, system or supplier you’re concerned about. We’ll bring the right people into the conversation.