We help councils protect resident information, investigate suspicious access and rehearse recovery with service owners and external suppliers.
A council can lose access to housing or adult social care records even while email and other systems are working. Restoring a server may still leave a caseworker without a usable record. We work with service directors, IT and suppliers to define recovery in terms of what staff must be able to do for residents.
We can help trace a process such as arranging an urgent care visit across identity services, case management software and external providers. A virtual CISO helps agree the owner of each dependency and which gaps need a funded action.
Virtual CISO supportWith agreed identity and endpoint logs, our SOC can investigate unusual access and explain what the evidence supports. Your team can use that account to involve information governance and contact the relevant supplier.
Managed detection and responseWe can bring a service lead, the help desk and a supplier into the same outage exercise. They practise escalating, agreeing a fallback, and checking that updates made during downtime reach the restored case record.
Compliance and risk managementYOUR NEXT STEP
Tell us which service, system or supplier you’re concerned about. We’ll bring the right people into the conversation.